Money Order

Money Orders are a great way to both deposit and withdraw funds from your 5Dimes account.  Money orders are received and sent out using FedEx courier.

How to deposit funds to your 5Dimes account using Money Orders

First use Live Help, e-mail or call us for express courier deposit information every time that you wish to use this method as instructions may change.

5Dimes accepts money orders from a number of popular merchants.  The minimum amount accepted is $100.  The minimum amount that must be deposited to have the courier fees covered is $1000.

Deposits are credited within 12 hours after delivered.

How to withdraw funds from your 5Dimes account via Money Order

In order to request your Money Order payout, you must contact 5Dimes Customer Service using Live Help, e-mail, or call 1-800-430-5896.

If entered before 1:00 PM ET on Monday through Thursday, Money Orders will be sent within 24-48 hours after your request has been submitted.  This payment option is available to US customers ONLY.  The minimum withdrawal amount that can be sent via Money Order is $1000.  The maximum is $9500.

US customers receive money orders sent using express delivery in approximately 3 business days after the date the redemption is processed.

Money Orders must be deposited through a bank machine teller as soon as received or within 2 weeks of receiving your payment.  5Dimes cannot be held liable for cashing difficulties when more than 2 weeks have passed from the day the money orders are delivered to you.  There are no refunds for any money orders after the two week time period has passed.

5Dimes will not be held responsible for cashing delays/complications imposed by your bank.

Money Order payouts are available to customers who use only Money Orders as a deposit method. If you exclusively use Money Orders to deposit into your 5Dimes account, you can now request a Money Order payout for up to $9500. After a Money Order payout has been received and the funds confirmed cleared, you may request another Money Order payout immediately.

Customer that do not use Money Orders exclusively to deposit, are not eligible for Money Orders payouts.

Fees associated with FedEx

Deposits via courier express are always free of charge and are processed immediately upon receipt.

Withdrawal: Money Order payouts have an $80 flat fee.  If your account has been funded via Money Orders only and no payments have been processed during the past 30 days, you may apply to have your payout fee completely waived on Mondays during the free payout period.

Be aware that FedEx packages take 3 business days to arrive after the date the redemption is processed.  FedEx tracking numbers can be provided upon customer request.

Returned packages due to delivery impossibilities caused by incorrect or incomplete address information or inability to locate the recipient will incur in an $80 resending fee.  Should this issue arise, it will invalidate your from further Money Order withdrawals.

Remember, Money Order redemption requests processed on Mondays between 9:00AM and 1:00PM ET may qualify to be sent free of charge if no payouts have been processed in your account during the past 30 days.  If you have received a withdrawal from 5Dimes in the past 30 days you are NOT eligible for a free withdrawal.  You are allowed ONE free withdrawal every 30 days only.  If you wish to wait 30 days and until a Monday to have your redemption processed for free, you must contact Customer Service at the time of your request via Live Help.  You may also call 1-800-430-5896.  Any payout request that does not qualify to be sent for free/discounted will be processed having the corresponding fees applied without exceptions.

For more information visit our Money Order FAQ or contact 5Dimes Customer Service Live Help.

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